Questions about the Generac Power Systems Recalls Portable Generators Due to Risk of Serious Injury Recall 2026
How do I find the lot number on the product?
The recall notice provided doesn't specify where to locate the lot number on Generac portable generators. To find this information, I recommend: 1. Checking your generator's manual or documentation 2. Looking for identification markings on the unit itself (typically on a label or plate) 3. Contacting Generac customer service directly with your model number They can help you identify your specific unit and determine if it's affected by this recall.
How worried should I be? What does this recall class mean?
This recall has an "unknown" classification, meaning CPSC hasn't yet assigned a standard hazard level (Class A, B, or C). However, the risk itself is serious—potential fires or burns from fuel leakage during initial filling. **Good news:** If your generator has already been filled with gas without leaking, you can safely continue using it. The hazard only applies to the *first* fill. Check your unit's history before deciding on next steps. Contact your doctor if you have symptoms.
How do I get a refund for this recall?
The recall notice doesn't specify refund procedures. Contact Generac Power Systems directly through their website or customer service line to inquire about your options. You may be eligible for a repair, replacement, or refund depending on your generator's condition and when it was purchased. Have your model number and serial number ready when you contact them.
Is this brand safe to buy now?
This recall affects specific Generac portable generators with a fuel leak hazard during initial filling. Generac generators manufactured after the defect was corrected are safe to purchase. However, you should verify the model number and manufacturing date of any generator you're considering buying. Check Generac's website or contact them directly to confirm whether a specific model is affected by this recall before purchasing.
Is this recall real? How do I verify it?
Yes, this recall is real. You can verify it by: 1. **Visit CPSC.gov** - Search the U.S. Consumer Product Safety Commission's official recall database at cpsc.gov/recalls 2. **Check Generac's website** - Visit generac.com for official recall notices 3. **Call Generac** - Contact their customer service directly for confirmation 4. **Look for official documentation** - Legitimate recalls include specific model numbers and serial number ranges Avoid relying on unverified social media posts or unofficial sources. Always confirm recalls through official government or manufacturer websites.